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Career

About Big Boy Toyz

BBT or Big Boy Toyz is a division of Magus Group and is the leading player in the world of pre-owned luxury car segment, which has online presence across pan-India. The company entered into the competition in the year 2009 and since then it has been spreading its roots not only in the major cities but in tier II and tier III cities as well.

Right from the filling the registration form to insurance and everything, BBT makes sure that you always left satisfied.It also provides the detailed insight of the vehicle along with entitling you the pleasure of having the real feel of your dream car.

Growth Opportunities with
Big Boy Toyz

We believe that without the key value of our people

Our ambitious plans to secure growth and success are bound to fail. The performance of every individual is critical to the success of our business. And so, we are paving way for our future finest employees through

VIEW OPENINGS
  • Regular Performance Reviews to Optimize Job-Person Fit

  • Recognize and Reward High performance

  • Developing Competencies for now and the future

  • Professional Training to Encourage Long-Term Commitment

WHY JOIN US?

Work & Culture

BBT believes that its future depends on its people who are capable enough to generate new ideas and plans that altogether will help in talking the business to a new height. It is one-of-its-kind platform where employees are treated as the family members.

Teamwork, honesty, attentiveness, meticulousness, fairness and hard work are the key strengths of every BBT employee and help in maintaining the professionalism alive within them.

Why BBT?

If you are a car enthusiast and have ambitious goals towards your life then BBT is the right place for you to shape your future in the correct manner. In simple terms, BBT is a place for those who believe in themselves and are different from the regular crowd.

Do you think there is a spark in you? If yes, then apply for the position you feel you are made for and prepare yourself for stepping in the world of Innovation.

CURRENT OPEnings

  • Full TIME
  • Floor/Workshop Manager – After sales

    Key Responsibilities:

    • Ensure proper vehicle maintenance.

    • On time Repairs by Workshop for all cars / Vendors must complete the car repairs on time .

    • Ensuring the Vehicle care, pick-up and drop-off service, washing the vehicle-all related to maintenance is fully completed and customer satisfaction is top priority.

    • Performing a visual inspection and taking a workshop test drive.

    • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

    • Prepares repair orders (RO) after inspection of vehicle by describing symptoms, problems services required;

    • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

    • JOB SHEETS / JOB CARDS TO BE MAINTAINED AND DOCUMENTED.

    If you have any queries about this opening, please contact:
    Rasikanurag Gupta - hr@bigboytoyz.com or (+91) 999 999 9020

    Brand Head

    Key Responsibilities:

    • Head -Brand  is responsible for the strategic management of the assigned brands (Automobile Luxury Cars) in order to achieve the business targets including awareness, volume, spend and penetration.

    • Brand Strategy/planning for the entire range of Automobile & Auto Luxury Cars & Its products.

    • To develop and build the overall positioning strategies and to sustain the same through various marketing tools.

    • Planning/Organizing/Implementing overall 360 degree Communication Strategy for the Brand.
    • Coordinating with agencies to develop and execute the product Campaigns.
    • Planning marketing budgets and meeting these budgets without compromising the impact of the communication.
    • Strategizing future growth for the company both in terms of sales and visibility.
    • Planning various Promotions & Events - Launches/Expos/On-ground events etc.
    • Researching product offerings and competition by analyzing the market research data (the current and past industry trends, consumer behavior and requirements, market competitiveness of products etc.)
    • Interacting closely with the sales team to analyze the challenges faced by the product in the market and form solutions to address these challenges.
    • Working on Market Research tools to understand the brand health on a regular basis.
    • Managing Business Development/product launches.
    • Preparing SOPs/Manuals for Marketing Division.
    • Managing Digital Marketing - relevant forums like Facebook, YouTube, blogs etc.

    Required Skills

    • Candidate must be a MBA –Marketing and Communications (Reputed Management School) +10 min exp. in heading the Branding teams / Head Brands.
    • Must have handled the Brand Budget of more than 50 CRS with MNC organization / automobile Industry Expert / fast paced
    • 10 + years of Auto / Media / Marketing / auto ancillary experience.

    If you have any queries about this opening, please contact:
    Rasikanurag Gupta - hr@bigboytoyz.com or (+91) 999 999 9020

    CRM Manager (Automobile)

    Key Responsibilities:

    • Sales and all incoming / Outgoing Inquiry Management.

    • Ensuring Customer Satisfaction.

    • Complaint Management.

    • Customer Voice Management.

    • Operation Management.

    • Managing the Customer Database and customer engagement initiatives.

    • Understanding Customer's problems / Issues and helping them in solving and ensuring customer satisfaction.

    Experience levels

    • Experience in Sales and Service both department of automobile industry.

    • Good Communication Skill, experience in automobile industry etc. Experience and Skills Required.

    • Ability to work effectively & independently in a fast-paced environment.

    • Project Management and streamlining the process.

    • Customer acquisition and key relationship management .

    • Analytical Skills, Negotiation Skills, Leadership skills, Interpersonal and Presentation Skills.

    • Strong analytical skills and a data driven decision making mentality.

    • Highly organized and effective communicator.

    • Well versed in Microsoft suites (Excel, PowerPoint).

    • Hardworking, committed and equipped to handle pressure.

    Requirement

    • 3-5 years of experience in CRM/Sales/After Sales/Marketing etc.

    • Solid Professional experience in personnel management and heading teams.

    • Solid professional experience in dealing with customers, customer complaint management, conflict management.

    • Responsible for planning& execution of all CRM activities to ensure highest level of customer satisfaction and customer retention.

    • Ensure that predefined goals are met and measures to maintain customer relations are well implemented.

    Location - GURGAON / MUMBAI

    • Opportunity in joining a leading name in International Luxury Car Brand.

    • Highly professional environment. Team Handling.

    If you have any queries about this opening, please contact:
    Rasikanurag Gupta - hr@bigboytoyz.com or (+91) 999 999 9020

    Insurance Manager (Automobile)

    Key Responsibilities:

    • Responsible for all Automobile Insurance and Renewals of all policies.

    • To increase market share & penetration of insurance renewal business.

    • To comply with IRDA compliances regarding licenses and business payment orders.

    • Tie-up & strengthen relationships with major insurance companies for Motor / Automobile Insurance teams .
    • Taken follow up from Executives and Customers of the automobile Luxury Company .
    • Arrange the survey and issuance of cover notes.
    • Arrange the Policy from HO and delivery to customers.
    • Collect the details of renewals from HO.
    • Follow with Customer at least 30 days prior if required then taken help from Executives. Convert these within time.
    • Collect details from HO and follow to customer for clearing the PDD with help of executives.
    • Convert few cases of same customer for other vehicles or other business with self-efforts
    • Need to take complete support to customers regards to claim intimation, survey, documents submission and follow with Insurance Company for fast claim disbursement.
    • Preparing SOPs/Manuals for Marketing Division.
    • Managing Digital Marketing - relevant forums like Facebook, YouTube, blogs etc.

    Required Skills

    • Must have Experience of working for a luxury brand in Automobile sector/Insurance industry is a must.
    • Should be comfortable working for 6 days a week.

    If you have any queries about this opening, please contact:
    Rasikanurag Gupta - hr@bigboytoyz.com or (+91) 999 999 9020

    Receptionist / Front Desk

    Key Responsibilities:

    • Managing the Front desk and handling all calls/visitors politely.

    • Meetings / Calendar Management.

    • Arranging meetings and conferences and other general secretarial work.

    • Handling routine vendors.

    • Greet and welcome guests.

    • Answer questions and address complaints.

    • Answering Phones : Answer all incoming calls and redirect them or keep messages.

    • Receive letters, packages etc. and distribute them.

    • Managing Correspondence : Keep updated records and files.

    • Receiving and distributing mail/courier.

    • handling routine vendors.

    • Administrative Support and Service.

    • Warm & Pleasing personality with Good flair of Client relationship and Guest handling skills.

    Required Skills

    • 2-5 years of Front desk Exp / Services Industry / Hotel Industry / 3 Stars / 4 Stars Hotels / Luxury Brands etc. Is important .

    If you have any queries about this opening, please contact:
    Rasikanurag Gupta - hr@bigboytoyz.com or (+91) 999 999 9020

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