You have 2 calendar days to cancel and apply for refund from the date of booking.
You need to carry and submit your Token Invoice Number as generated on www.bigboytoyz.com at the time of booking.
Once we receive your cancellation order, we will inspect it and notify you in 7 days that we have verified and cancelled you booking.
If your cancellation is approved, we will initiate a refund to your credit card (or original method of payment) and the status of your refund would be posted to you via E-Mail as provided by you during the time of booking. You will receive the full credit within 30 Business Days once your cancellation has been confirmed.
The original receipt must be presented for processing the refund alongwith original Credit Card/Debit Card and Identity Proof as stated above.
You will not have the right to cancel your booking if any or both of the following instances hold true:
Whom do I contact when I have problems at the time of booking, alteration to my booking or cancellation of my booking?
Any dispute regarding the Cancellation & Refund Policy shall be subject to decision of Sole Arbitrator being appointed by Big Boy Toyz Pvt Ltd and the territorial jurisdiction shall only be in Delhi.
We believe in transparent and fair dealings,no refurbished cars.
Every car goes through a National Crime Record check at the time of procurement to eliminate any possibility of purchasing a car with an NCR case.
Car comes with 360° inspection report with comfort and ease in driving pleasure.
We don't buy car's with any accidental record not even a body part been changed as per service.
We do a complete check of owner and vehicle history with no litigation case on it.
Assured buy back policy - drive any car from BBT for a year with 25% depreciation with kms limitation on it & 75% will be refunded back to your account.
We never disclose our customer details with any third-party as we respect your privacy.
cars comes with complete previous service history checked with authorised dealership and we also check that the previous insurance policy doens't comes with any kind of accidental claims on it.